BryanLGH Health System Hospital Page

Mission

The mission of BryanLGH Medical Center is to provide our community, state and region a comprehensive continuum of patient-centered care in cooperation with other healthcare providers. We provide education to healthcare professions, promote wellness, provide quality healthcare services for those in need regardless of their ability to pay and are sensitive to those who are culturally diverse or have disabilities.

Vision

Continue to be the recognized provider of choice by progressively raising our quality and service standards.

Beliefs

Integrity
We place the highest value on integrity to consistently maintain the trust of others. To show that we believe in integrity we will:

• Do the right thing for the right reason.
• Be reliable.
• Be responsible for our actions and words.
• Be respectful of other people.
• Be competent in our work.
• Comply with all laws and regulations.

Leadership
We commit to being visionary and decisive and pledge to support and recognize the people who make the vision a reality. To show that we believe in leadership we will:

• Have vision to see the "big picture".
• Inspire and motivate.
• Be a good listener and have an open mind.
• Be a risk taker and a self-starter.
• Empower, support and mentor others.
• Give specific and timely recognition to others.
• Balance work and personal life.
• Be respectful of others.
• Integrate individual strengths toward a common goal.
• Acknowledge the diverse needs of each individual; emotional, physical, spiritual and intellectual.
• Commit to continual improvement and lifelong learning.

Service
We pledge to seek, understand and respond to our customers' and co-workers' needs. To show that we believe in service we will:

• Take initiative and show willingness to serve.
• Anticipate and respond to needs in a timely manner.
• Be positive and enthusiastic.
• Respect the dignity of others.
• Show courtesy.
• Have a professional appearance.
• Be committed to quality.
• Communicate necessary information.
• Listen.
• Keep commitments.
• Provide a safe environment.
• Consistently do things so well that our customers are pleasantly surprised.

Teamwork
We commit to collaborate with co-workers, our medical staff members and volunteers to continuously improve services. To show that we believe in teamwork we will:

• Cooperate and communicate.
• Understand and commit to a common goal.
• Utilize diverse and complimentary talents.
• Share the burden, share the victory.
• Have fun.
• Demonstrate professionalism.
• Be respectful of others.
• Involve all the right people in decision-making.

Value
We commit to being fiscally responsible while at the same time providing high quality care. To show that we believe in value we will:

• Respect the economic contributions of people by investing in and maximizing everyone's potential.
• Be productive.
• Use what we have wisely by reducing waste and unnecessary costs.
• Learn and practice Total Quality Improvement principles.